- Adams Research Group
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Helps organizations improve performance and customer service.
http://adamsresearchgroup.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Aegis Communications Group, Inc.
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Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
http://www.aegiscomgroup.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Beacon Technologies, Ltd.
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Permission-based IVR-interactive customer survey for customer satisfaction research.
http://BeaconTouch.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Customer Service Training and Articles
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Customer service training and free articles.
http://www.proedgeskills.com/customer_service_training.htm
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Customer Service Training-Guaranteed
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Measure-X training will shows how to measure satisfaction and retain customers longer.
http://www.measure-x.com/
(Added: Sat Apr 01 2006 Rating: 0.00 Votes: 0)
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- Customer Service University
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Provides keynote speaking, training and facilitation of customer service programs focusing on the theme, "Taking Service Outside the Boundaries." Training tools and facilitators' guides available.
http://www.customerserviceuniversity.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Customer Service Week
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Information, planning assistance, and celebration support materials and products for customer service week, the first week of October each year.
http://www.csweek.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- CustomInsight Internet Surveys
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Create and administer internet-based surveys for any purpose. Ideal for customer satisfaction surveys, employee satisfaction surveys, 360 feedback, market research.
http://www.custominsight.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- destinationCRM.com
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Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
http://www.destinationcrm.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- e-Satisfy, Inc.
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Provides an integrated approach to measuring customer satisfaction across every sales and support channel.
http://www.e-satisfy.co.uk/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- eCRMGuide
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Customer Relationship Management in the E-Business World
http://www.ecrmguide.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- ExecTrainer.com
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Progressive Image assists businesses and individuals in enhancing their image through improved customer service skills and executive training.
http://www.exectrainer.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Golden Resources Marketing Group
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Provides mystery shopping services, merchandising, and point of sale marketing audits.
http://hometown.aol.com/cgr315/index.html
(Added: Sat Apr 08 2006 Rating: 0.00 Votes: 0)
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- Hipbone, Inc.
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Solutions for live online collaboration between customers and sales and customer service agents.
http://www.hipbone.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Impact Learning Systems
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Skill-based training programs designed to change behavior and improve customer contact skills and related performance.
http://www.impactlearning.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Ineto Integrated Customer Communications
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Offers fully-integrated phone, e-mail and internet communication management solution to e-businesses for better customer service.
http://www.ineto.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Interact Management Consultants Pty Ltd
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Provider of consulting services and products that grow and protect large-scale, retail clients' customer relationships.
http://www.interactmanagement.com.au/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Mercantile Systems & Surveys
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Specializes in hospitality industry employee evaluation, training and monitoring.
http://www.mercsurveys.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Motivational Training Center
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Provides customer service training and motivational seminars.
http://www.thechickenlady.com/
(Added: Sat Apr 08 2006 Rating: 0.00 Votes: 0)
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- National Customer Service Week
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Provides companies with rewards, incentives and guidance to recognize service reps for National Customer Service Week (Oct. 2-6).
http://www.customerserviceweek.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Online Customer Service
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Provides 24 hour online customer service for online businesses who lack in house resources. Test web sites and offer multilingual live support.
http://www.dmsupport.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Parago, Inc.
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An eCRM-based promotional management company. Enable companies to establish relationships with customers before, during and after the sale.
http://www.parago.com
(Added: Tue Apr 04 2006 Rating: 0.00 Votes: 0)
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- Phone Pro
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Telephone skills training. Testimonials, course descriptions, client list, staff biographies, and contact information.
http://www.phonepro.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Precision Response Corporation
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A provider of technologies and programs that emphasize the preservation and enhancement of customer relationships.
http://www.prcnet.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- eLoyalty
Focuses on building customer loyalty for internet, call centers, marketing channels, sales force optimization, customer service, and field service and logistics.
http://www.eloyalty.net/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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