- Princeton Consulting
European consulting company focusing on customer relationship management and customer-focused eBusiness. Includes management, company background, values, partners, news and client list.
http://www.princecon.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Pyramid
Provides customer research (consumer research and business-to-business research), industry benchmarking and customer relationship management strategies and process development.
http://www.pyramidupdate.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- San Jose Focus
Facilitates focus groups for market research purposes only.
http://www.sjfocus.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Service Quality Institute
Description of services and seminars offered, online store, discussion forums, articles and tips, news and press releases, and free newsletter.
http://www.customer-service.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Sterling Consulting Group, Inc.
Provides customer service training that focuses on quality service and customer service, helping organizations become more customer-focused.
http://www.quality-service.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- Stream International, Inc.
Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.
http://www.stream.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Telephone Doctor
Products and services designed to improve the way organizations communicate with customers. Offerings include videos, workshops and web-based training.
http://ww2.telephonedoctor.com/Default.asp
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Tern Consultancy
Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
http://www.ternconsultancy.co.uk/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- The Customer Champion Institute
Provides consulting, training, and publication services to improve customer relationships and loyalty.
http://www.customerchampion.com/
(Added: Fri Apr 07 2006 Rating: 0.00 Votes: 0)
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- The Service Quality Department
Customer service consulting and training organization.
http://www.service-quality.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Tooty Inc.
Customer service and sales strategy evaluating, developing, training and monitoring.
http://www.tootyinc.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Trendsource, Inc.
Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
http://www.trendsource.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Workplace Conflict Resources
Focus on conflict at work, particularly with customers. Free articles and help on all aspects of conflict with customers and how to avoid.
http://work911.com/conflict/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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