- CoreDesk
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Provides an internet based open source help desk software in a hosted and managed environment.
http://www.coordinated.co.za/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- AI-Reply.Com
Offer help desk, referral tracking and customer support systems.
http://www.ai-reply.com
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Applied Innovation Management
Provides a suite of Web-based software including a help desk, asset management, bug tracking, and sales contact management systems.
http://www.innovate.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- AskIt Systems
Offers an outsourced, Web-based customer service system that learns from the customer's questions.
http://www.askit.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- AthenaRMS
Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.
http://athenarms.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Avensoft
Web-based multi-functional help desk software.
http://www.avensoft.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Bankoi HelpDesk Software
A fully featured browser based helpdesk/email management application designed to streamline the operation of managing emails or support requests.
http://www.helpdesk-software.ws
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Big Web Desk
Completely Web-based help desk, ticketing service, and request management software.
http://www.bigwebdesk.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Business Resources Online
Background, and information about help desk software.
http://www.business-resources.net/help-desk-software/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- CDN Systems
Web-based help desk software with Microsoft Access and MS SQL integration.
http://www.cdnsystems.com
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Cerberus Helpdesk
Browser-based email management and trouble ticket system.
http://www.cerberusweb.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- CRMdesk
Automates online customer support and knowledge base creation through the Internet.
http://www.crmdesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Cynergy
Software for web based active/ trouble ticket tracking, service desk contact manager system, application server and customer service software hosting.
http://www.cynergysoftware.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Delta Scripts
Web-based PHP and MySQL support ticket system.
http://www.delta.co.uk/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- DeskPRO
Customer support management software with both web and email access.
http://www.deskpro.com/
(Added: Fri Mar 31 2006 Rating: 0.00 Votes: 0)
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- E-Business Application Suite
Use open source technology and provide online business applications, which include: Customer Support, Help Desk, Project Management, Sales Automation, CRM Marketing Automation, Invoice/Billing.
http://www.ebsuite.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- e11
Provides online customer support solutions with email support, asset management, and trouble ticket.
http://www.e11online.com/
(Added: Sun Apr 02 2006 Rating: 0.00 Votes: 0)
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- Eden Corporation
Features general help desk, project management, asset management, issue tracking, sales management, and IT project and resource management.
http://www.eden.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Expinion.Net
Includes ASP source code, free FTP install, manuals, support, and future upgrades. Uses MS SQL or Access.
http://www.expinion.net/software/app_helpdesk.asp
(Added: Thu Mar 30 2006 Rating: 0.00 Votes: 0)
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- Ezyhelpdesk
A fully featured online help desk system comprising descrete sections for the clients, staff and administrator.
http://www.ezyhelpdesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Fenestra AnswerDesk
Offers web-based automated support solutions for IT management, customer care and call centres.
http://www.fenestra.co.uk/Helpdesk/HELPDESKSTORY.HTML
(Added: Fri Mar 31 2006 Rating: 0.00 Votes: 0)
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- Ferrysoft Limited
Features automatic user alerts, optional case submission by e-mail and web services integration. Free for the single user, standard edition.
http://www.ferrysoft.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- FootPrints Web-based Help Desk
FootPrints Helpdesk provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options.
http://www.unipress.com/footprints/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Freedom Communications
Supports capturing, tracking, and graphical reporting. Also provides brandable customer portals for automated request entry and self-help.
http://inet-help-desk.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- GroupSoft Systems
Browser based help desk application including call tracking, asset tracking, knowledge base, project management and full support for Notes.
http://www.groupsoft.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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