- Help Desk Assistant
A web-based application that allows to track support issues via a Microsoft web server.
http://www.electracode.com/hda/hda.html
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Help Desk Suite
Provides a web based customer service solution for a website to manage support requests and to publish self service knowledge bases.
http://helpdeskllc.com
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- HelpCORE
Enterprise class open source helpdesk and servicedesk software.
http://www.io-software.nl
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- HelpDesk Connect
Features include problem tracking, auto escalation, FAQ builder and embedded customer database.
http://www.helpdeskconnect.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- HelpDesk Pro
Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.
http://www.helpdeskpro.net
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- HelpDesk System
Help desk specifically for recording and monitoring requests for repairs or other works at properties.
http://www.helpdesksystem.co.uk/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- HelpLine Incident Management
A customizable help desk for support personnel and customers (both internal and external). Includes SLA management and bespoke notification.
http://www.badgernt.co.uk/helpline.shtml
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- HelpSTAR Software
Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.
http://www.helpstar.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Hostedware
Affordable web-based help desk application and database.
http://www.hostedhelpdesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Incident Monitor
Advanced helpdesk software which integrates conventional phone service with a fully enabled web service with wireless support, skills based routed environment, inbound email routing and service level management.
http://www.monitor24-7.com/
(Added: Sat Apr 01 2006 Rating: 0.00 Votes: 0)
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- Indy Help Desk
Provides web based software written in ASP. Also provides custom service and support for small to medium sized businesses in the Indianapolis area.
http://www.indyhelpdesk.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Infra Corporation
Help desk and change management (web-enabled) software used by government and corporations around the world.
http://www.infra.com.au
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- inTouch Web Desk
A free online web desk and trouble ticketing System, with a buildable Knowledge Base and multi language support.
http://www.intouchmedialtd.com
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- iQHelpDesk
A browser based help desk and asset management set, with optional customization offered.
http://www.iquate.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- ISIS Helpdesk
Web based job tracking and asset management software.
http://www.cis.net.nz/helpdesk/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- IssueTrack
Help desk and issue tracking software with knowledge base, email notification and escalation functionality.
http://www.issuetrak.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Kayako Web Solutions
Browser-based help desk software with large spectrum of features, including support ticketing, knowledge base, and trouble-shooter.
http://www.kayako.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- KnT Solutions, Inc.
Developers of e-zHelpDesk, which offers customer management, case escalation, bug tracking and knowledgebase functionality.
http://www.kntsolutions.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- LansUnlimited HelpDesk
Web-based helpdesk with trouble ticket generation, performance tracking, email notification to both client and helpdesk managers. Provides online demo.
http://www.LansUnlimited.com/about_helpdesk.htm
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Liberum Help Desk
Free, web based help desk software written in ASP. Offers email notification and reporting features.
http://www.liberum.org
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- LiveTime Software
Provides real-time management reporting and problem resolution.
http://livetime.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Modern Thinking Inc
Offer an application for tracking and managing both customer support issues and internal work items.
http://www.modernthinking.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- OmniWorks Webdesk
An industry standard internal and external helpdesk written in ASP and customised for the Internet.
http://www.omniholdings.co.za/webdesk.asp
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- osTicket Open Source Project
A simple and lightweight support ticket program designed to be easy to install and setup. It is also completely free.
http://www.osticket.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- OTRS
An Open source Ticket Request System with various features to manage customer telephone calls and e-mails.
http://otrs.org/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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