- Parature
Provides Web-based software for online customer service, help desk and customer relationship management.
http://www.parature.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- PerlDesk
Perl Web-based help desk and knowledge base solutions for small and mid-sized Web sites.
http://www.perldesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Proverbs
A web based IT help desk which includes trouble tickets, problem history and a system FAQ.
http://helpdesk.proverbs.biz
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- ReadyDesk
Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.
http://www.ReadyDesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Revelation Help Desk
Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.
http://www.revelationhelpdesk.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- RightNow Technologies
Automate online technical support, customer service, and knowledge building for Web-connected businesses and organizations.
http://www.rightnow.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- ScorpioSoft
Virtual Help Desk is a 100% web based application that allows a company to manage their internal and external users, development(engineering) and QA team with one integrated application.
http://www.scorpiosoft.com
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Seeker
A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.
http://www.prophecy.co.uk
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Serio
Offers helpdesk software with change management, SNMP network auditing and monitoring.
http://www.seriosoft.com
(Added: Fri Mar 31 2006 Rating: 0.00 Votes: 0)
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- ServiceWare
Internet-based, knowledge-driven solutions that map to any business need in the customer-focused enterprise.
http://www.serviceware.com
(Added: Sat Apr 01 2006 Rating: 0.00 Votes: 0)
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- Sitehelpdesk
Helpdesk software with options for software and hardware inventory management.
http://www.sitehelpdesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Spectrum Research
Introduces the developers of the web based Spectrum HelpDesk customer support system.
http://www.spectrum-research.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- SPoTS
Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.
http://www.troubleticketsoftware.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Support-Works
Combines NPA with a call logging and problem management system. Includes e-mail integration, SLA management, automated reporting and knowledge base.
http://www.support-works.com/products/index.php
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- SupportSoft, Inc.
Provider of real-time service management and support automation software for Digital Service Providers.
http://www.support.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- SupportWizard
Software for Web based customer support, escalation and bug tracking.
http://www.iscusa.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Taskman Pro
Web-based enterprise authenticated work order management and helpdesk system, allowing tasks to be requested online with email based notification.
http://www.darasoft.net
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- TeamShare
Develops 100% web-based customer support software solution.
http://www.teamshare.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Tenrox Incident Management
Business process management software for help desk, change management, bug tracking, issue tracking, incident management, and process tracking.
http://www.tenroxissuetracking.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- The PHP Support Desk
Features include PHP/MySQL architecture, trouble ticket management, FAQ base, and multiple support operators.
http://www.phpsupportdesk.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- ThinMind
A fully integrated web based software suite for expense reporting, issue tracking, project management, and timesheet reporting.
http://www.ThinMind.com/Sales/Issue.htm
(Added: Sat Apr 01 2006 Rating: 0.00 Votes: 0)
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- TicketXPert.NET
Offers a multilingual solution with MS Windows XP look and feel and Outlook navigation.
http://www.ticketxpert.net/estart.aspx
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Trouble Ticket Express
Open source web based help desk system written in Perl for Unix and Windows servers.
http://www.troubleticketexpress.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- TSC2 Help desk
A help desk offering tracking and asset management functionality.
http://www.kabsoftware.com/tsc2/index.html
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- VersaDev
Intranet and E-commerce software developer. Experience in creating corporate intranets, e-commerce enabled web sites and on-line applications.
http://www.versadev.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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