- HelpTrac
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Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
http://www.helptrac.com
(Added: Mon Apr 03 2006 Rating: 10.00 Votes: 1)
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- Internet Software Sciences
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A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
http://www.inet-sciences.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- NetHelpDesk
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Helpdesk software for network support staff. Functions include fault tracking, change management, SLA, network diagrams and service status monitoring.
http://www.nethelpdesk.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Surado
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Features Win32 administrator application, Web-accessible interface, client information management, and lead management.
http://www.suradocrm.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Acacia
Allows support calls and jobs to be logged for anything ranging from help desks to problem tracking with products and services.
http://www.helpdesksoftware.com.au/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- AmberCat
Web-based and desktop software for internal and external help desks, customer service, and facilities management.
http://www.ambercat.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Auratech Software
Australian based company that provides the Client Integrated Support System.
http://www.helpdesk-support.com/
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Control-F1
Provides enterprise solutions for live and automated support.
http://www.control-f1.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Coral Sea Software
Windows-based help desk featuring help desk, inventory management, trouble ticketing, browser-access module, and system reporting.
http://www.coralsea.com.au/sysman/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Double IS
Software enabling facility managers to track work orders, room booking, and building maintenance.
http://www.doubleis.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Easy Access Help Desk
Offers help desk software applications for businesses, software support, and call center solutions.
http://www.easyaccesshelpdesk.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Home Run Help Desk
The Microsoft Access-based call ticket application for small businesses and workgroups.
http://www.homerunhelpdesk.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- ieComputerSystems
Specialises in helpdesk software, software development and IT consultancy services.
http://www.iecomputersystems.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Insirux
Windows 2000/XP software client includes contact management, issue tracking, knowledge base, asset management, and email integration.
http://www.insirux.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Kemma Software
The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
http://www.kemma.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Langley Computer Services
UK based company offers call center software for Windows 95 and NT.
http://www.langley.co.uk/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- LBE Help Desk Software
Help desk software features include Win32 application, browser-based interface, e-mail handler, and advanced system reporting.
http://www.lbehelpdesk.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Multima Corporation: Netkeeper
Help desk, CRM, network management and inventory software.
http://www.netkeeper.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- PRD Software
Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
http://www.prd-software.com.au
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- SDS HelpDesk Solutions
Develops customized software applications for the help desk and call center industries.
http://www.sdshelpdesk.com/
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Softopia
Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
http://www.softopia.com
(Added: Thu Apr 06 2006 Rating: 0.00 Votes: 0)
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- Supportsoft
Real-time service management and support automation software.
http://www.supportsoft.com/
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- The Management and Help Desk Community
A portal of news, information and interactivity for both help desk software and management issues
http://www.helpdesking.com
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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- Vertical Solutions Inc.
Develops and implements customer service, help desk and sales force automation software.
http://www.vertsol.com
(Added: Wed Apr 05 2006 Rating: 0.00 Votes: 0)
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- Wickett Software
Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
http://www.wickett.net
(Added: Mon Apr 03 2006 Rating: 0.00 Votes: 0)
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